Shipping policy

Shipping Policy

Last updated: October 23, 2026

Where we ship

The contiguous United States (48 states and Washington, DC) and Canada. We do not currently ship to Alaska, Hawaii, US territories, or APO/FPO military addresses. All orders ship from our US warehouse.

Processing time

Orders placed before 2pm ET on a business day ship the same day; all other orders ship the next business day. We ship Monday through Saturday, excluding US federal holidays.

Delivery time

US: 2 to 5 business days by UPS, OnTrac, or USPS depending on weight and destination. Canada: 5 to 10 business days. You will receive a tracking number by email as soon as your order ships.

Shipping cost

Shipping is calculated at checkout by weight and destination. Beverages are heavy, so case orders are the best value per unit. Free shipping offers, when available, are shown in the announcement bar and at checkout.

Canada orders

Orders shipped to Canada may be subject to duties and taxes charged by the carrier or customs upon delivery.

Orders over 30 lb, including most full cases, are not currently available for Canada.

How we pack

Glass bottles and cans are packed in beverage-grade cartons with dividers and corner protection. Cases ship in the manufacturer's original carton inside an outer box when needed.

Damaged or missing items

Email hello@bevcrate.com within 7 days of delivery with your order number and a photo of the carton and the affected items. We send a replacement or refund the damaged units. You do not need to ship anything back.

Address changes

Contact us as soon as possible after ordering. Once a label is printed we cannot change the address, but we will help you arrange a redirect with the carrier where available.